Privacy policy

How DTN Academy Limited protects your information.

Understand how DTN Academy Limited collects, stores, and shares personal data, manages cookies, and responds to information requests.

Last updated: 2 March 2019

How we use your information

This privacy statement outlines what to expect when DTN Academy Limited collects personal information and how that information underpins our services.

It applies whenever we handle data for visitor analytics, respond to complaints or feedback, or collect details needed to deliver training and commercial services.

  • Visitors to our website
  • Complaints and feedback received
  • Information captured for commercial training and service delivery

Use of cookies by DTN Academy Limited

Cookies are small text files placed on your device by the websites you visit. They help sites operate effectively and surface insights to the operators who run them.

On first visit we will ask you to opt in to cookie usage. Opting in improves your browsing experience across the DTN Academy Limited website, and your choice is remembered for 30 days. No cookies are used until you accept the prompt.

Changing your cookie settings

You can revisit cookie preferences at any time by following the "Privacy Policy" link in the footer of every page. Most web browsers also provide controls to manage or block cookies altogether.

To learn more about cookies and how to manage them, visit www.aboutcookies.org or www.allaboutcookies.org. To opt out of Google Analytics tracking across all websites, visit http://tools.google.com/dlpage/gaoptout.

Submission of your information

Information submitted through our website is stored on secure platforms with access limited to personnel who need it for service delivery. Data is only used for the stated purpose and is never shared outside DTN Academy Limited without explicit consent gathered at the point of submission.

Complaints and feedback

Complaints follow a documented process that is available upon request. All supporting information is protected to the same standard as any other personal data we hold.

Requests for your information

We respond to requests for the information we hold about you within the statutory 30-day period. Initial requests are free of charge. Where more than two requests are made inside a three-month window, additional requests may incur an administrative fee of GBP 10 and will be supplied as a PDF document.

Sharing information

We do not share personal information outside DTN Academy Limited for marketing or commercial purposes. The only exceptions cover mandatory disclosures to UK authorities or professional advisors when required by legislation, finance, or employment matters.

  • HM Revenue and Customs (HMRC)
  • External solicitors for legal matters
  • External accountants for auditing and payroll
  • Employee engagement solution providers